How do I return my equipment?

Before getting started: Please note that not all equipment needs to be returned. To reduce waste and save you time, we’re now only requesting returns on equipment that can be re-used. When you disconnect or downgrade your service, the agent will let you know if you should return your equipment or just recycle it. Learn more about returning or recycling equipment.

Please select your province below as the Canada Post steps are different in Ontario and Québec.