Mobile

• Can I add my phone to my monthly Cogeco bill?
• Can I return my phone at a Cogeco location?
• Can I switch or cancel my Cogeco Mobile service after purchasing a phone?
• Can I trade in my old phone?
• How can I buy my phone and what are the options?
• How long will it take for my phone to be delivered?
• Is my pre-owned phone eligible for Mobile Device Protection?
• Is there a warranty on pre-owned phones?
• What are the differences between Refurbished, Open Box, and New devices?
• What happens to my phone payments if I change my plan or cancel my service?
• What is a pre-owned phone?
• What is the return policy if I’m not 100% satisfied?
• What’s in the box, and how do I get my phone working on the Cogeco Mobile network?
• Who should I contact if there’s a problem with my order?
• Why buy a phone through Best Buy?
• Why buy a pre-owned phone instead of a new phone?